CUSTOMER CARE


Natural-grained Leather

Natural-grained leather is premium-grade hide that has not been buffed to showcase the skin’s natural “grain” or texture.

  • Using a clean damp cloth, wipe gently to remove any dirt

Embossed Leather

Embossed leather is leather that has been stamped to achieve a distinctive pattern.

  • Using a clean damp cloth, wipe gently to remove any dirt

Buffed Leather

Buffed leather is leather from which the top layer of grain has been removed to achieve a soft and clean surface.

  • Using a clean damp cloth, wipe gently to remove any dirt

Patent Leather

Patent leather is a coated leather with a glossy varnished surface.

  • Clean any dust or dirt with a damp cloth
  • Remove any scuff marks with a patent leather cleaner
  • Buff the leather to a high shine
Suede Leather
Suede is a leather that has a soft napped surface.

Before use, seal the suede with a professional suede sealant to help repel dirt.

  • To treat a liquid spill, pat the area with a clean cloth and then apply a layer of cornmeal or talcum powder on the stain. Let it set overnight, then brush with a suede brush to remove the dried powder
  • For dried stains, rub with a kneaded eraser or emery board. For heavier stains, blot with white vinegar and a clean towel. Repeat as needed until the stain disappears. This can be used on both water and salt stains.

Do not clean suede with water alone as it will affect both the color and texture of the leather.